Modern retail space with interactive displays and engaged customers, showcasing experiential shopping.

Experiential Retail: Why 30% of US Consumers Prioritize In-Store by 2026

By 2026, 30% of US consumers will prioritize in-store experiences, marking a significant shift towards experiential retail driven by a desire for engagement, personalization, and unique brand interactions beyond mere transactions.
Customers engaging with interactive displays in a vibrant experiential retail store.

Experiential Retail: 60% US Consumers Prioritize In-Store in 2025

By 2025, 60% of US consumers will prioritize in-store experiences, signifying a major shift towards experiential retail, where engagement and unique interactions drive purchasing decisions.
Retail associates providing excellent in-store customer service in a modern U.S. retail store

Boosting In-Store Customer Service Scores by 20% in 2025: Insider Strategies

Achieving a 20% boost in in-store customer service scores by 2025 requires a strategic blend of advanced technology, targeted associate training, and a deep understanding of evolving consumer expectations in U.S. retail.